Schedule Compliance
Is Schedule Compliance the same as PM Compliance?
No; Schedule Compliance covers all scheduled work (preventive + corrective), whereas PM Compliance tracks preventive tasks only.
Can high Schedule Compliance guarantee reliability?
No; it is an input (process) metric measuring execution, not effectiveness. Teams can execute the wrong tasks perfectly on time while reliability remains stagnant.
How is the 10% rule applied?
A task is deemed compliant if completed within a 10% time window of its scheduled maintenance interval (e.g., a 10-day interval allows completion between days 9–11).
What calculation method does SMRP prefer?
The SMRP recognizes both work order count and total labor hours scheduled vs. performed; the work order count method is (Work Orders Performed as Scheduled ÷ Total Scheduled Work Orders) × 100.
Schedule Compliance is a maintenance KPI measuring the percentage of planned work orders completed within the scheduled timeframe (on or before the due date), calculated as (Work Orders Completed on Time ÷ Total Work Orders Scheduled) × 100. It validates planning quality, workforce capacity, and operational discipline, with world-class targets above 85–90%.
In a CMMS like ServiceGrid, Schedule Compliance tracks task execution at the work order level to validate planning quality, workforce capacity, and operational discipline. Alerts are triggered for overdue items. Teams typically target >85–90% compliance (world-class), where rates below 70% indicate systemic issues like labor shortages or chronic parts delays. This KPI helps shop floor maintenance teams ensure scheduled preventive and corrective tasks are completed on time, reducing unplanned downtime and improving asset reliability.
Unrealistic Scheduling: Overloading the schedule with work that exceeds available labor hours or asset availability, leading to chronic slippage.
Churn from Unplanned Breakdowns: Allowing emergency repairs to consistently displace scheduled preventive maintenance tasks without adjusting the schedule.
Incorrect Data Entry/Timing: Marking tasks as completed without verifying they fell within the 10% time window of the scheduled interval, artificially inflating compliance scores.